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  • Returns & Exchanges

    For products that are defective or damaged during shipping, please contact us and we will work on refunding or reshipping you our items.

    Our policy time frame is 30 days from when an order arrives at your address.

    Please feel free to contact us about returns at support@polarterra.com.

    If you are unsatisfied with your order - please contact our support and we will do our best to help you out!